Customer Service

A customer service focus is one of the essential foundations for Big Sandy Superstore's success. We have many opportunities to practice good customer service every day - one customer at a time.

Request Service: Request help with a service related issue.
Contact Us: Contact us with any questions about products, questions, or comments
Store Policies: View our store policies.
Price Guarantee: View our price guarantee
Warranty: View warranty information.

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Store Locations

Big Sandy Superstore serves the Huntington, Charleston, Parkersburg, West Virginia, Kentucky, Ohio area. Big Sandy Superstore is the best place to shop for furniture in West Virginia, Kentucky and Ohio. Visit Big Sandy Superstore to get the best furniture shopping experience around, with our unbeatable customer service, friendly and knowledgeable salespeople. Big Sandy Superstore also serves the surrounding communities of Ashland, Kenova, Charleston, Paintsville, Chesapeake, Chillicothe, Parkersburg, Pikeville, Portsmouth, Teays Valley, Grayson, Beckley, Princeton, Lewisburg, Summersville, Huntington, St. Albans, Franklin Furnace, Athens, Marietta, West Virginia, Kentucky, Ohio

Information Accuracy - We have taken great care to provide you with information that is accurate and useful. Please notify us if you find an error, and we will do our best to correct it. We ask that you contact us directly and visit our stores to confirm information about pricing, color, features, dimensions, availability and special order lead times.

Big Sandy Superstore Huntington, Charleston, Parkersburg, West Virginia, Kentucky, Ohio. Big Sandy Superstore features a great selection of living room, bedroom, dining room, home office, entertainment, accent, furniture, mattress, appliances and electronics and can help you with your home design and decorating. View recent additions to our online furniture gallery.